DR. ARIF KHAN. The Domino Effect of Inequity and Inefficiency: Impacts on Customer Experience, AI Integration, Employee Isolation, and Overall Work. `, [S. l.], v. 4, n. 02, p. 3929–3936, 2025. Disponível em: https://www.assajournal.com/index.php/36/article/view/1374. Acesso em: 26 jul. 2026.