Mudasser Awais, and Dr. Atif Hussain. “Assessing Capability Maturity in Freight Forwarding and Third-Party Logistics Firms in Pakistan: A Mixed-Methods Approach Using the Capability Maturity Index”. `, vol. 5, no. 2, Apr. 2026, pp. 252-70, https://www.assajournal.com/index.php/36/article/view/1635.