Servant Leadership: A Driving Force to Employee Empowerment, Trust and performance: Mediation and moderation Perspectives

Abstract

The study is directed at how servant leadership can affect the performance of employees, empowerment and trust that have job satisfaction, psychological safety and employee engagement as intermediate factors. The moderating variable that supports such associations is also covered in the paper through servant leadership as a role model. Data were collected between the employees who represented various spheres of organizations as a result of the structured questionnaire. According to the Structural Equation Modeling (SEM) findings, servant leadership positively influences employee outcome through the mediators both directly and indirectly. Important factors that encouraged engagement and performance were found to be jobs satisfaction and psychological safety. The moderating effect of servant leadership as a role model also enhanced the trust and level of empowerment. The findings can be applied to the literature of leadership and organizational behavior because the researchers have proved that servant leadership promotes positive work climate that translates to higher levels of employee commitment and performance in contemporary organizations.

Keywords: Servant leadership, Job satisfaction, psychological safety, Employee engagement, Employee performance, Servant leadership role modeling

https://doi.org/10.5281/zenodo.18282871